I you are part of a company, to set an account in ForestHQ please contact you company administrator.

You should receive an email from ForestHQ to confirm your account and set your password.

If you did not received a confirmation email, please contact your company administrator.

For company administrators, please contact support@treemetrics.com

If you try to login 3 times with a wrong password, the system will bock your account for 5 minutes.

If you keep trying and failing, the time will be increased.

If you forgot your password you can use the "Forgot you Password" option in the login screen. You should receive an email with the steps to restore you account

Access to the Forest, Operation and Harvester are regulated by access right. Ask your administrator to give you access or see the User Permission section (only for administrator)

This can be due to 2 issues:

1.- You administrator did not set the flat for you to see harvesters. The option "Show" under the harvester section should be chosen. Contact your administrator and ask to activate this option for you (User Permission section for administrator)

2.- Access to the Forest, Operation and Harvester are regulated by access right. Ask your administrator to give you access or see the User Abilities section (only for administrator)

Currently this feature is not available. We are working make this available in our next release.